Gardin - Notice history

The engineering team are pleased to confirm this incident has been resolved and all historical PPFD index data has been reprocessed and is now available via the Gardin Pulse reporting app and Query API. We again apologise for the inconvenience caused.

We apologise for the ongoing unavailability of PPFD index data. Our engineers have made significant progress on a permanent fix, which we aim to release tomorrow, Thursday 14th November 2024.

Please rest assured that all data remains safe, and any missing historical data will be fully processed and made available via the Gardin Pulse reporting app and Query API as soon as possible.

Thank you for your continued patience and understanding.

The engineering team are pleased to confirm this incident has been resolved and all historical PPFD index data has been reprocessed and is now available via the Gardin Pulse reporting app and Query API. We again apologise for the inconvenience caused.

We are engaged with our cloud services provider and have identified a fix that the engineering team is currently implementing.

This incident has been resolved and we are reprocessing historical data over the last 24 hours. We sincerely apologise for the inconvenience caused.

Unfortunately, it's taking our teams longer than usual to fix this issue. All of the team are engaged on resolving this incident as soon as possible. All data collected since this incident started remains safe and will be processed as soon as possible. We sincerely apologise for the ongoing inconvenience.