Gardin - Notice history

All systems operational

Reporting App (app.gardin.ag) - Operational

100% - uptime
Jun 2024 · 99.37%Jul · 100.0%Aug · 99.91%

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Jun 2024
Jul 2024
Aug 2024
100% - uptime

Login API - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Query API - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.91%

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Jun 2024
Jul 2024
Aug 2024

Sensor Management API - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Website (gardin.ag) - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

Timeouts when accessing data warehouse
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating an issue causing timeouts when accessing our data warehouse, which is causing a lack of latest information in the reporting app and delays in the use of the Query API. No data has been lost and the team is actively investigating.

Jul 2024

No notices reported this month

Jun 2024

Indices not updating over weekend.
  • Resolved
    Resolved

    We sincerely apologise to our customers for the delay in data availability over the weekend and into this morning (Monday 24th June 2024), but are pleased to announce that the underlying issue has been rectified and all affected data is now available, and normal service has resumed.

    Gardin takes these matters extremely seriously, and a full review will be conducted to understand the causes and what lessons can be learnt.

  • Update
    Update

    We apologise for the ongoing delay and are continuing to work as fast as we can to resume normal service.

  • Update
    Update

    We are continuing to re-process affected data from over the weekend. We expect this to complete within the next 1 hour.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. We are back-processing affected data.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2024 to Aug 2024

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