Gardin - Notice history

All systems operational

Reporting App (app.gardin.ag) - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

Query API - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Sensor Management API - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

File-sharing - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Website (gardin.ag) - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Notice history

Dec 2023

Downtime for routine maintenance
  • Completed
    December 27, 2023 at 10:06 AM
    Completed
    December 27, 2023 at 10:06 AM

    Maintenance has completed successfully. We thank all of our users for their understanding and patience.

  • In progress
    December 27, 2023 at 12:00 AM
    In progress
    December 27, 2023 at 12:00 AM

    Maintenance is now in progress

  • Planned
    December 27, 2023 at 12:00 AM
    Planned
    December 27, 2023 at 12:00 AM

    The Gardin platform will be undergoing routine maintenance starting at midnight on 27th December. This necessary maintenance is expected to last up to 24 hours. During this period, the platform will be unavailable. We appreciate your understanding and apologise for any inconvenience this may cause.

Processing Delays
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Our data processing infrastructure is running behind which is causing a lack of latest information in the reporting app. No data has been lost and the team is actively investigating.

Nov 2023

No notices reported this month

Oct 2023

Upgrade of infrastructure for BI systems.
  • Completed
    October 31, 2023 at 8:06 AM
    Completed
    October 31, 2023 at 8:06 AM

    The scheduled maintenance has been completed.

  • Update
    October 31, 2023 at 12:32 AM
    In progress
    October 31, 2023 at 12:32 AM

    Unfortunately the upgrade is taking longer than we would have hoped. We now expect the system to be back online by 9am GMT on Tues 31st October.

  • In progress
    October 30, 2023 at 5:01 PM
    In progress
    October 30, 2023 at 5:01 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    October 30, 2023 at 4:00 PM
    Planned
    October 30, 2023 at 4:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    October 30, 2023 at 7:49 AM
    Planned
    October 30, 2023 at 7:49 AM

    Our BI systems are undergoing maintenance during this time to allow our teams to undertake a major upgrade to underlying infrastructure. Please ensure you have saved any work before the scheduled start time.

Data Processing Delays - Reporting Tools Affected
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    Our data processing infrastructure is running behind which is causing a lack of latest information in the reporting app. No data has been lost and the team is actively investigating.

Oct 2023 to Dec 2023

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