Gardin - Processing delays - Gardin Indices – Incidentdetails

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Processing delays - Gardin Indices

Opgelost
Verminderde prestaties
Begon op 11 maanden geledenDuurde ongeveer 4 uur

Getroffen

Gardin Pulse/Plus/Pro

Verminderde prestaties van 8:56 AM naar 12:40 PM

Reporting App (app.gardin.ag)

Verminderde prestaties van 8:56 AM naar 12:40 PM

Integration Services

Verminderde prestaties van 8:56 AM naar 12:40 PM

Query API

Verminderde prestaties van 8:56 AM naar 12:40 PM

Updates
  • Opgelost
    Opgelost
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Geïdentificeerd
    Geïdentificeerd

    Our data processing infrastructure is running behind which is causing a delay in the availability of the latest Gardin indices information in the reporting app and via the Query API. The team is actively investigating.