Gardin - Timeouts when accessing data warehouse – Incidentdetails

Alle systemen operationeel

Timeouts when accessing data warehouse

Opgelost
Grote storing
Begon op ongeveer 1 jaar geledenDuurde 40 minuten

Getroffen

Gardin Pulse/Plus/Pro

Grote storing van 10:12 AM naar 10:52 AM

Reporting App (app.gardin.ag)

Grote storing van 10:12 AM naar 10:52 AM

Integration Services

Grote storing van 10:12 AM naar 10:52 AM

Query API

Grote storing van 10:12 AM naar 10:52 AM

Updates
  • Opgelost
    Opgelost
    This incident has been resolved.
  • Onderzoeken
    Onderzoeken

    We are currently investigating an issue causing timeouts when accessing our data warehouse, which is causing a lack of latest information in the reporting app and delays in the use of the Query API. No data has been lost and the team is actively investigating.